The product
myMedReminder is a service focused on health, providing help reminders take medicine, especially on people who have to take a lot of medicines every day. The main focus of this service are people under medical treatment and eldering people.
Project duration
October to November 2022
October to November 2022
Project overview
My role
UX designer leading the app and responsive website design from conception to delivery.
My role
UX designer leading the app and responsive website design from conception to delivery.
Responsibilities
Conducting interviews, paper and digital wireframing usability studies, accounting for accessibility, iteranting on desings, determining information architecture, and responsive design.
Conducting interviews, paper and digital wireframing usability studies, accounting for accessibility, iteranting on desings, determining information architecture, and responsive design.
I used myMedReminder's data to develop interview questions, which were used to conduct user interviews.
The feedback received through research made it very clear that users would be open and willing to work towards eliminating food waste if they had access to an easy-to-use tool to help guide them. Most interview participants reported feeling concerned about the accuracy of taking its medicine.
The feedback received through research made it very clear that users would be open and willing to work towards eliminating food waste if they had access to an easy-to-use tool to help guide them. Most interview participants reported feeling concerned about the accuracy of taking its medicine.
Competitive audit
An audit of a few competitor’s products provided direction on gaps and opportunities to address with the myMedReminder.
Ideation
I did a quick ideation exercise to come up with ideas for how to address gaps identified in the competitive audit. My focus was specifically on scheduled medicines during the day.
Usability study: parameters
Study type
Unmoderated usability study
Location
Remote
Participants
8 participants
Length
30-45 minutes
Usability study: findings
These were the main findings uncovered by the usability study:
Scheduling
People want easy scheduling.
Add medicine
People have a problem finding the medicine’s name.
Set reminder
People preferred clear indications for scheduling tasks.
Accessibility considerations
Clear labels for interactive elements that can be read by screen readers.
Appropriate contrast and used color safe for people with colorblindness.
Initial focus of the home screen on personalized recommendations help define the primary task or action for the user.
Takeaways
Impact
Users shared that the app made myMedReminder seem like something that could help them take their medicine on time. One quote from peer feedback was that “this app helps us to take care of our health”.
What I learned
I learned that even though the problem I was trying to solve was a big one, diligently going through each step of the design process and aligning with specific user needs to be helped me come up with solutions that were both feasible and useful.
Next steps
Conduct research on how successful the app is in reaching the goal to schedule the taking of medicines.
Add more useful resources for users and they could learn about taking care of their own heath process.
Provide incentives and rewards to users programming the taking of medicines.
User flow
Low-Fi flow
Sitemap
Wireframe
